Splunk It Service Intelligence (Itsi) From The Ground Up

Master Splunk ITSI: From Service Models to KPI Creation, Alerting, and Advanced Analytics for Comprehensive Monitoring

What you'll learn

Understand ITSI fundamentals, including architecture, KPIs, and data models.

Configure and manage ITSI services, entities, glass tables, and alerts.

Utilize predictive analytics and anomaly detection to monitor services.

Customize and optimize ITSI for specific business and performance needs.

Requirements

A fundamental understanding of Splunk Infrastructure, a fundamental understanding of SPL, and a licensed copy of Splunk IT Service Intelligence Software

Description

Unlock the full potential of Splunk IT Service Intelligence (ITSI) with Splunk ITSI From the Ground Up, a comprehensive cradle-to-grave course designed to take you from beginner to expert in managing and optimizing IT operations through Splunk's powerful analytics and monitoring capabilities.Whether you're new to Splunk ITSI or seeking to deepen your knowledge, this course provides a hands-on, in-depth guide to every major feature of ITSI. You will learn how to create and configure Service Models, which enable you to monitor key services and their dependencies across your IT environment. We will dive into building and tuning Key Performance Indicators (KPIs) that provide real-time visibility into system health and performance. You’ll master advanced alerting and learn how to implement Notable Event Aggregation Policies to streamline incident management and response.Additionally, this course covers advanced topics like predictive analytics, anomaly detection, and glass table creation, equipping you with the tools needed to visualize your entire IT ecosystem in real-time. By the end of this course, you will be confident in using Splunk ITSI to improve service performance, prevent outages, and reduce incident resolution times.Whether you are an IT professional, system administrator, or cybersecurity analyst, Splunk ITSI From the Ground Up will empower you with the skills to optimize your IT operations and drive results. Join us and start building intelligent IT service insights today!

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Expectation Setting

Section 2: Module 1: Introduction To Splunk IT Service Intelligence

Lecture 3 Introduction to Module 1

Lecture 4 Module 1 Objectives

Lecture 5 ITSI - What is it?

Lecture 6 ITSI - What is it - through example

Lecture 7 ITSI Key Features

Lecture 8 ITSI Glass Table Examples

Lecture 9 ITSI More Key Features

Lecture 10 Module 1 Review

Section 3: Module 2: ITSI Architecture Overview

Lecture 11 Splunk, Add-ons, and Common Information Model

Section 4: Module 3: Prerequisites and Planning

Lecture 12 Module 3: Intro and Objectives

Lecture 13 Hardware Requirements

Lecture 14 Software Requirements

Lecture 15 Storage and Data Retention

Lecture 16 Indexer and Search Head Clustering Considerations

Lecture 17 Network Bandwidth

Lecture 18 Scaling Consideration

Lecture 19 ITSI Licensing Options

Section 5: Module 4: Installing and Configuring Splunk ITSI

Lecture 20 Module 4 Intro and Learning Objectives

Lecture 21 How to Install ITSI on Splunk

Lecture 22 Additional Apps That Need to Be Installed In Your Environment

Lecture 23 Demo of Where the Apps Need to be Installed

Lecture 24 More Learning - Setting up Distributed Search for ITSI

Lecture 25 Module 4 Lab - Setup Ubuntu

Lecture 26 Module 4 Lab - Install Ubuntu

Lecture 27 Module 4 Lab - Install ITSI

Lecture 28 More Learning: IT Service Intelligence vs IT Essentials Work

Lecture 29 Module 4 Lab - Install License and Restart Splunk

Lecture 30 More Learning- Installing the L.A.M.E. ITSI Udemy App

Section 6: Module 5: Entities

Lecture 31 Module 5 Intro What is an Entity

Lecture 32 Three Scenarios Explained

Lecture 33 Create a Single Entity

Lecture 34 Create Entities from A CSV

Lecture 35 Create Entities from a Search

Lecture 36 Adding Entities With Linux and Windows TA Apps

Lecture 37 Module 5: Review

Lecture 38 Module 5: Lab 1 Entities

Lecture 39 Module 5 Lab 1 Entities Answers

Section 7: Module 6: Services

Lecture 40 Module 6: Services Overview

Lecture 41 Making A Service Demo

Lecture 42 Module 6: Lab Services

Section 8: Module 7: Key Performance Indicators (KPIs)

Lecture 43 What is a Service

Lecture 44 Module 7 Module Overview

Lecture 45 What is a KPI

Lecture 46 KPI Demo with ITSI

Lecture 47 Eventgen Data for Example KPIs - Error Logs

Lecture 48 Creating Our First KPI - Error Logs

Lecture 49 2nd EventGen Data Example - GeoLocations

Lecture 50 Creating Our Second KPI - Geolocation

Lecture 51 Setting Weights of Services

Lecture 52 Setting Weights of a KPIs Inside a Single Service

Lecture 53 Module 7: Review

Lecture 54 Module 7: Lab 3 KPIs

Lecture 55 Module 7: Lab 3 KPIs Answers

Lecture 56 Module 7: Lab 4 Create KPI Data

Section 9: Module 8: Entities, Services, and KPIs Oh My!

Lecture 57 Module 8 Module Overview

Lecture 58 How To Gain More Experience on ITSI Concepts

Lecture 59 What are Splunk ITSI Content Packs

Lecture 60 How to Install the ITSI Content Pack

Lecture 61 How to Configure the ITSI Content Pack

Lecture 62 Navigating Around Newly Installed Content Pack

Lecture 63 Navigating Around Newly Installed Content Pack v2

Lecture 64 Module 8: Lab 5 Overview and Answers

Section 10: Module 9: KPI Thresholding

Lecture 65 Module 9 Module Overview

Lecture 66 Static Threshold KPIs

Lecture 67 Time Threshold KPIs

Lecture 68 Installing the MLTK and Python Libraries For Adaptive Thresholding

Lecture 69 AI Assisted Thresholding

Lecture 70 Turning On Notables

Lecture 71 Multi KPI Alerts

Lecture 72 Module Review

Lecture 73 Lab 6 - We Don't Have a Solid Lab

Section 11: Module 10: Episode Review

Lecture 74 Module Overview: What is an Episode

Lecture 75 Episode Review Dashboard

Lecture 76 Correlation Searches

Section 12: Module 11: Glass Tables

Lecture 77 Glass Table Overview

Lecture 78 Glass Tables Require an Artistic Eye

Lecture 79 Glass Tables Demoed

Lecture 80 Module Review

IT professionals, system administrators, and engineers looking to master Splunk ITSI from scratch.