Seven Quality Control (Qc) Tools & 8Th Tool (+ Excel Tools)

Reduce Costs | Improve Productivity | Increase Customer Satisfaction | Process Excellence

What you'll learn

7 Basic tools of Quality control

Control chart

Histogram

Pareto

Cause and effect diagram

Checklist

Flowchart

History of 7 Basic tools of Quality

How to apply 7 basic tools of Quality in real life scenario

Requirements

None

Description

Recent UpdatesJuly 2022: The author has recently added an additional tool (over and above the 7 quality tools) that will be quite useful in problem solving in this program.–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Course DescriptionIn the early 50s, Edward Deming, the American Quality Guru, introduced the concept of statistical process control to Japanese engineers, academicians and managers and he emphasized the importance of basic tools that can help in better process management and enhanced quality control. Prof. Ishikawa realized the importance of these tools and christened the tools as 7 basic tools of quality control after the seven weapons used by the Japanese Kamakura-era warrior-priest Benkei in his victorious pursuits.The seven basic tools are:Cause and Effect DiagramPareto analysisControl chartsHistogramScatter plotFlowchartChecklistThese tools can be used in any industry for any type of process – from reducing time taken to resolve complaints in a service industry to improving productivity in a manufacturing process. These tools are simple to use and easy to deploy and hence they can be used even by process operators and not necessarily by managers and team leaders.It is pertinent to note that these tools have been around for more than a century now.Though Japanese pioneered the adoption of seven basic tools in Japanese industries, many industries around the world are now using the seven basic tools to improve and manage their processes.You don’t require expensive or fancy software to use these tools. Excel is sufficient to apply these tools and detailed explanation for the same is being provided in the training.This course is taught by an industry veteran who brings his vast experience into this course.

Overview

Section 1: Introduction and Origin

Lecture 1 Introduction

Section 2: Cause and Effect Diagram

Lecture 2 Cause and Effect Diagram

Section 3: Pareto Analysis

Lecture 3 Pareto Analysis

Section 4: Control Chart

Lecture 4 Control Chart

Section 5: Histogram

Lecture 5 Histogram

Section 6: Scatter Plot

Lecture 6 Scatter Plot

Section 7: Flowchart

Lecture 7 Flowchart

Section 8: Checklist

Lecture 8 Checklist

Section 9: The 8th Tool

Lecture 9 The 8th Tool

Section 10: Bonus Lecture

Lecture 10 Bonus Lecture

Quality professionals,Operations managers,IT Managers,Students